Service & Warranty

Emergency Service Contacts:

ALWAYS CALL IN THE CASE OF AN EMERGENCY!  Please DO NOT email for emergency service.

  • For HVAC emergencies call Rich Mechanical - (630) 201-7124
  • For Plumbing emergencies call Bestler Corporation - (847) 683-5050
  • For Electrical emergencies call Independent Electric -(847) 865-0163
  • For any other emergency service, please our main office at (630) 226-0460 and follow the prompts to the service or/ emergency service voicemail.

All other non-emergency service items can call (630) 226-0460 and dial extension 202.

Access Your BuilderTrend Account

You can download the BuilderTrend app to easily submit warranty requests for your 30-day and 1-year warranties. Watch the 2-min video below to learn how to submit a claim.  You can also access Buildertrend at www.buildertrend.net



Homeowner Service & Warranty

Thank you for trusting Overstreet Builders with your new home!  Please review the warranty pages of the contract to be reminded what is and isn't covered under the builder warranty.  During the course of your two year warranty, please note important dates:

  1. Your 30 day warranty period.  Please fill out the following form no later 1 month after closing.  Our goal is to complete the items within 2-3 weeks of submittal.  Please be mindful of the items you want on your list, we will review one list - any items that have been missed on the 30-form can be included on your 1-year warranty form.  30-Day Warranty Service Form
  2. Your 1 year warranty period.  Please fill out the following form no later than 11 months after closing.  Our goal is to complete the items within 2-3 weeks of submittal.  1-Year Warranty Service Form
  3. Your 2-year warranty period on structure and mechanicals.  If you have an issue with items related to these things, please get in touch with our service department to discuss.

Do you still have questions on what's covered in your warranty? Here are some of our frequently asked warranty questions.



    Overstreet Builders

    "We received the card from Overstreet in the mail yesterday, that was so very thoughtful of you to send. Please thank everyone at Overstreet for their kind words, we are humbled. It does not go unnoticed the kind of treatment we’ve received from Overstreet a..." READ MORE
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